L’Tanya ArhemaWord Publishing, LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a purchase, subscribe to our mailing list, or interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, mailing address, phone number, and payment details when you make a purchase or contact us.
Automatic Data: IP address, browser type, device information, and pages visited through Squarespace analytics.
Payment Information: Processed securely by third-party providers (Squarespace Payments, Stripe, PayPal). We do not store your credit card details.

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Send order confirmations and customer support messages
Improve website performance
Send updates, promotions, or newsletters (only if you opt in)

3. Sharing Your Information

We do not sell or rent your personal information.
We may share information only with:

Trusted third-party service providers (payment processors, email services, shipping carriers)
Legal authorities if required by law

4. Cookies & Tracking Technologies

Our website, through Squarespace, uses cookies to enhance your browsing experience and analyze site traffic. You may disable cookies through your browser settings.

5. Data Security

We use SSL encryption and trusted payment processors to protect your information.

6. Email Communications

By subscribing to our newsletter or making a purchase, you may receive updates, promotions, or announcements from us. You can unsubscribe at any time.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect information from children.

8. Your Rights

Depending on your location, you may request:

Access to your personal information
Correction of your data
Deletion of your information

Requests can be submitted through our Contact page.

9. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on this page.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:
ltanya@arhemawordpublishing.com

Terms & Conditions

Last Updated: [November 24, 2025]

Welcome to the website of L’Tanya ArhemaWord Publishing, LLC (“we,” “us,” or “our”). By accessing or using our website, purchasing our products, or interacting with our services, you agree to the following Terms & Conditions.

Please read them carefully.

1. Use of Our Website

You may use our website for lawful purposes only. You agree not to:

Engage in any fraudulent or harmful activity
Copy, distribute, or misuse our content or designs
Attempt to interfere with the operation or security of the website

All content, books, images, written materials, designs, and branding are the intellectual property of L’Tanya ArhemaWord Publishing, LLC.

2. Purchases & Payments

When you make a purchase through our website:

You agree to provide accurate billing and contact information
Payments are processed securely through third-party services (Squarespace Payments, Stripe, PayPal)
We do not store your credit card information

All prices are listed in USD unless otherwise stated.

3. Refunds & Returns

Due to the nature of our products:

All book sales are final
All apparel and merchandise sales are final
We do not offer refunds, returns, or exchanges unless an item arrives damaged or defective

If you receive a damaged product, please contact us within 7 days of delivery with photos of the issue.

4. Shipping

Shipping times and costs vary depending on location and the Print-on-Demand provider used. Once an order is placed:

We cannot cancel the order
We cannot change sizing or colors
Production and delivery timelines are estimates and may vary

You will receive tracking information once your order ships.

5. Intellectual Property

All content on this website—including text, books, graphics, logos, images, and designs—is owned by L’Tanya ArhemaWord Publishing, LLC and protected by copyright law.

You may not reproduce, distribute, modify, or create derivative works without written permission.

6. Limitation of Liability

We are not responsible for:

Delays caused by third-party vendors
Shipping carrier errors
Digital platform outages
Misuse of our products
Website downtime

Your use of our website and services is at your own risk.

7. Changes to These Terms

We may update these Terms & Conditions at any time. Revisions will be posted on this page and marked with an updated date.

8. Contact Us

For questions about these Terms, please contact us at:
ltanya@arhemawordpublishing.com

Refund Policy

Last Updated: [November 24, 2025]

Thank you for shopping with L’Tanya ArhemaWord Publishing, LLC.

Due to the nature of our products, all sales are final.

Books

All book sales—both digital and print—are non-refundable. Once an order is placed, it cannot be canceled, returned, or exchanged.

Apparel & Merchandise

All apparel and merchandise are produced through Print-on-Demand. Because each item is made specifically for your order:

We do not accept returns or exchanges.
We do not offer refunds for sizing, color preferences, or buyer’s remorse.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue. We will work with the Print-on-Demand provider to resolve it.

Digital Products

All digital downloads and eBooks are non-refundable once delivered.

Shipping Policy

Last Updated: [November 24, 2025]

Thank you for shopping with L’Tanya ArhemaWord Publishing, LLC.
This Shipping Policy explains how and when your items will be delivered.

1. Print-on-Demand (POD) Production

Most apparel and merchandise items are created using Print-on-Demand.
This means:

Each item is made after your order is placed
Production typically takes 3–7 business days
Production timelines may be longer during holidays or high-volume seasons

Once production is complete, your order will be shipped.

2. Shipping Times

Shipping times vary based on location and carrier.

Average delivery times:

U.S. Orders: 5–10 business days
International Orders: 10–21 business days

These are estimates and not guarantees.

3. Tracking Information

Once your order is shipped, you will receive a tracking number via email.
Tracking updates may take up to 48 hours to show movement.

4. Delays

We are not responsible for delays caused by:

Postal carriers
Customs
Weather
High-volume seasons
Incorrect shipping addresses provided by the customer

5. Incorrect Addresses

Orders cannot be changed or canceled once submitted.
Please double-check your shipping information before completing your purchase.

If an item is returned to us due to an incorrect address, the customer is responsible for reshipment fees.

6. Split Shipments

Your order may arrive in multiple packages depending on the items ordered and production locations.

7. Damaged or Lost Packages

If your order arrives damaged, please contact us within 7 days with photos.
If a package is lost in transit, we will assist you in filing a claim with the carrier.

8. Contact

For shipping questions, contact us at:
ltanya@arhemawordpublishing.com

Disclaimer

Last Updated: [November 24, 2025]

The content provided by L’Tanya ArhemaWord Publishing, LLC, including books, journals, reflections, website posts, and merchandise messaging, is for inspirational, educational, and informational purposes only.

1. Not Medical or Mental Health Advice

Nothing on this website or in our products should be interpreted as:

Medical advice
Mental health treatment
Clinical therapy
Diagnosis
Professional counseling

If you are experiencing emotional distress, trauma, or a medical concern, please seek support from a licensed professional.

2. Personal Reflections

All reflections, books, and writings represent personal experiences, spiritual perspectives, and creative expression.
These should not be used as a substitute for professional help.

3. No Guarantees

We do not guarantee any specific outcomes or results from reading our content, using our journals, or engaging with our materials.

4. Faith-Based Content

Some content includes spiritual themes or references to God, prayer, faith, and personal testimony.
These expressions reflect personal belief and are not intended to replace pastoral counseling or religious direction unless you choose to engage such services.

5. Liability

By using this website or any of our products, you agree that L’Tanya ArhemaWord Publishing, LLC is not responsible for:

Emotional reactions to content
Personal decisions you make
Misinterpretation of reflections or messages

Use all content at your own discretion.

6. Contact

For questions about this disclaimer, contact:
ltanya@arhemawordpublishing.com

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About Us

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Privacy Policy

1. Information We Collect

2. How We Use Your Information

3. Sharing Your Information

4. Cookies & Tracking Technologies

5. Data Security

6. Email Communications

7. Children’s Privacy

8. Your Rights

9. Changes to This Policy

10. Contact Us

Terms & Conditions

1. Use of Our Website

2. Purchases & Payments

3. Refunds & Returns

4. Shipping

5. Intellectual Property

6. Limitation of Liability

7. Changes to These Terms

8. Contact Us

Refund Policy

Books

Apparel & Merchandise

Damaged or Defective Items

Digital Products

Shipping Policy

1. Print-on-Demand (POD) Production

2. Shipping Times

3. Tracking Information

4. Delays

5. Incorrect Addresses

6. Split Shipments

7. Damaged or Lost Packages

8. Contact

Disclaimer

1. Not Medical or Mental Health Advice

2. Personal Reflections

3. No Guarantees

4. Faith-Based Content

5. Liability

6. Contact